Over all it was a horrible experience. The woman (administrator) in charge is extremely arrogant to family members and very rude to the people who work there. I asked her a question once and all she said was "Im on the phone.." Then as i waited outside her office, she yelled at the house keeping employee because she was "behind", she didn't just yell at her, she made her be on the spot in front of a lot of patient family members. I agree with the post before me, very unprofessional.
Their equipment really needs to be updated right away. It looked ancient. Their staff was somewhat friendly, but they didn't go out of their way to make me feel welcome. There is no way I ever would have gone to this place if I had known how horrible it was going to be. I'm definitely not going to be recommending it to any of my friends or family. Their building was easy enough to find. The staff is great about turning their phones off when they come into work. Their full attention is always on the patients. The administration are completely rude and don't listen to anything. I actually heard the adminstrator yelling at a CNA out in the hallway for everyone to hear. Extremely unprofessional. Will not be taking my mother back.
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