The Newport

The Newport
The Newport 11141 Warwick Blvd Newport News, VA 23601
About

The Newport

The Newport is a Nursing Home facility at 11141 Warwick Blvd in Newport News, VA.
Primary Specialty

Nursing Home

Services The Newport provides extended-stay nursing care to seniors with varying levels of disabilities in Newport News, VA.

Please call The Newport at (757) 595-3733 for more information or to schedule an on-site visit.
Consumer Feedback
(22 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
3.5 star average for Expertise
Staff
3.5 star average for Staff
Recommended
3 star average for Recommended
Value
2.5 star average for Value
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Recent Reviews
I thought this would be a good place for rehabilitation following my back surgery, was I wrong. I wouldn't put my dog in this place. I called for pain medication and a nurse came in, whom I had never seen before. She dropped my pain medicine on the floor, picked it up, put it in cup with other medication, stirred it around with her finger. This was in full view of my visitor and myself. When I told her I didn't want to take medicine from the floor, she told me if I didn't take it I would have to wait four more hours. I later found out this was not true, she could have filed an incident report and gotten more pain medicine immediately. This so called nurse probably felt it was beneath her to be giving out medication because she was the Assistant Director of Nursing and the nurse, whose shift it was was out sick. Twice an employee went thru my personal belongings and stole money. The second time the Administrator was notified and when she came in, it was quite obvious she didn't believe me. When I said this to her she just stood there, never saying a word. There were a few aides and some nurses that were very kind to me. You could push the call button and sometimes it would be answered, but help could take an hour to come, but more often it wasn't answered. The administrator, director of nursing and assistant director of nursing were very, very rude, never addressing me in a decent tone of voice. Think long and hard, then think again before putting a loved one or yourself in this facility. If you want to be treated rudely that his is the place to go.
I was transferred there from the hospital. The first night I hit call button for assistance to go to the bathroom. I kept hitting it, then started yelling out after an hour and finally wet the bed. After two hours someone finally came in. She said call button wasn't working. After that experience I was treated good by the immediate staff but the administrative staff were not friendly and were extremely rude. I could not wait to get out of there. The physical therapist was nice until one morning she came to my room and saw one of the heating pads they use on my bed. I was having severe sciatica attacks so one of the employees brought it in from the physical therapy room. I told her I didn't remove it. After that she never spoke to me again. Why, I have no clue! Staying there was the worst experience and waste of time and money,
Recent Polls
Does this provider welcome questions?
Absolutely
Did a staff member acknowledge or greet you when you entered?
Definitely
Did this nursing home answer all of your questions?
Every question I had was answered thoroughly
Would you recommend this nursing home to others?
Yes
Were the restrooms clean at this provider's office?
Yes
Does this provider use current and safe equipment?
Fairly current
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Did this provider have reasonable prices?
No, it was expensive.
Would you refer this provider to a family or friend?
No, If I had known how terrible they were I never would have gone.
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
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