The Newport

The Newport
The Newport 11141 Warwick Blvd Newport News, VA 23601
About

The Newport

The Newport is a Nursing Home facility at 11141 Warwick Blvd in Newport News, VA.
Primary Specialty

Nursing Home

Services The Newport provides extended-stay nursing care to seniors with varying levels of disabilities in Newport News, VA.

Please call The Newport at (757) 595-3733 for more information or to schedule an on-site visit.
Consumer Feedback
(21 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
3.5 star average for Expertise
Staff
3.5 star average for Staff
Recommended
3 star average for Recommended
Value
2.5 star average for Value
View All 21 Reviews Add a Review
Recent Reviews
I was transferred there from the hospital. The first night I hit call button for assistance to go to the bathroom. I kept hitting it, then started yelling out after an hour and finally wet the bed. After two hours someone finally came in. She said call button wasn't working. After that experience I was treated good by the immediate staff but the administrative staff were not friendly and were extremely rude. I could not wait to get out of there. The physical therapist was nice until one morning she came to my room and saw one of the heating pads they use on my bed. I was having severe sciatica attacks so one of the employees brought it in from the physical therapy room. I told her I didn't remove it. After that she never spoke to me again. Why, I have no clue! Staying there was the worst experience and waste of time and money,
09/08/2015 An Interested Visitor Writes: Except for the rehab department, this facility is horrible. The management is cold, uncaring, and has an excuse for everything that goes wrong, which happens daily. Nurse and aide turnover seems to be weekly. Push the nurse's call button and you will be lucky if anyone comes to help within an hour. If you do not have family there constantly, your loved one sits in dirty diapers, does not get their food cut up, no fresh water, and no daily assesments of their physical mental condition. These people simply do not care about their patients. Mgmt walks around with their noses in the air and never speak. Also, very, very few activities for the patients. Very limited menu and food is average at best. My friend had to move her mother after 3 days, my co worker had to move her husband after a week, and after six long weeks, we finally moved my dad. So dissappointed! I cannot even believe that anyone would subject our seniors to such negligent care. So sad.
Recent Polls
Does this provider welcome questions?
Absolutely
Did a staff member acknowledge or greet you when you entered?
Definitely
Did this nursing home answer all of your questions?
Every question I had was answered thoroughly
Would you recommend this nursing home to others?
Yes
Were the restrooms clean at this provider's office?
Yes
Does this provider use current and safe equipment?
Fairly current
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Did this provider have reasonable prices?
No, it was expensive.
Would you refer this provider to a family or friend?
No, If I had known how terrible they were I never would have gone.
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Add a Review