A healing environment. From the time you enter the parking, wide open areas, a canopy for entrance. From the time you enter the lobby, with its seasonal decorations, the welcoming of the receptionist, the dining areas, and it invites families to eat, excellent food, the pt/ot room ranks as the best-the staff are excellent in teamwork approach in meeting the needs of its residents. The pt/ot room is inviting, a view to outdoors, BEAUTIFUL. The staff of pt/ot-go anywhere in the USA and match them, if you can. The activities offerred throughout the day, 7 days a week, spiritual and fun. The nursing staff, excellent teamwork approach. Environmental services-neat, clean, tidy. My 80 year old father was there for rehab to home through thanksgiving, first time in 57 years of marriage, he wasn't home with mother. The MEADOWS gift to us, he is home and doing well. We all credit the MEADOWS with their respectful excellent services they provided. Thank you , MEADOWS STAFF.
My father was placed on the "B" wing for memory care. We also coordinated with Alive Hospice. These organizations work wonderfully together. Like most other locations, administrative staff is hard to find on the weekend to give tours but other employees showed us around. Very clean (no urine smell) and everyone was friendly. Will be highly recommending to all who need their care. Knowing my father's passing was close, the dietary department brought us a tray of drinks, fruits, and muffins. Little kindness goes a long way at such an emotional time.
The office was easy enough to find. They probably could have used some continuing education courses to get up-to-date on more current methods. The waiting room here is spacious. I never feel like I have to sit too close to someone or that it is overcrowded. I do not agree with the way they do business here, it is always their way or the highway. They are so uncooperative if a customer complains and are never willing to admit if they are wrong. Do not expect to have anyone admitted on a weekend. "We are not set up for that," according to the charge nurse with whom I spoke on a Sunday.
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