The Gardens

The Gardens
The Gardens S 414 University Rd Spokane, WA 99206
About

The Gardens

The Gardens is a Nursing Home facility at S 414 University Rd in Spokane, WA.
Primary Specialty

Nursing Home

Services The Gardens provides extended-stay nursing care to seniors with varying levels of disabilities in Spokane, WA.

Please call The Gardens at (509) 924-4650 for more information or to schedule an on-site visit.
Consumer Feedback
(10 Reviews)
Service
2 star average for Service
Environment
4.5 star average for Environment
Expertise
3.5 star average for Expertise
Staff
2 star average for Staff
Recommended
1.5 star average for Recommended
Value
3 star average for Value
View All 10 Reviews Add a Review
Recent Reviews
My mother was here for one month in a frail condition. She c omplained that they were being 'rough' with her when i was not there. She had friends and myself with her daily from about 7AM to 10PM daily to help protect her. She passed away with broken bones. They refused to allow her to use a hoyer lift when she could no longer assist in transferring- and they would manhandle her and Jerk her into bed turning her 180 degrees with tears streaming down her face. Even while i was trying to stop them from transferring her like this.
by grandma's daughter xxx.xxx.205.113
January 07, 2023
We will be submitting a formal complaint to anybody who will listen to us. My cousin, Charles A. Robinson was in The Gardens on University in Spokane for a short time. His wife kept saying does he have pneumonia ver 2 days time and they said no. Then they took him a day later by ambulance to the hospital and he had far advanced pneumonia and was septic and was in ICU for several days and was hospitalized for almost 2 weeks and transferred to Hospice where he passed away. The services were yesterday. His life was shortened by several months because of their negligent care and robbed him of quality time with family. This place needs to be closed!!!!!!! I had another relative there and should have submitted a complaint but I didn't that was several yrs. ago. This place has a terrible reputation.
by Pauline Robinson Cunningham xxx.xxx.13.181
October 11, 2015
Recent Polls
Was this senior care facility easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this senior care facility again?
Not if my life depended on it
Did this senior care facility prominently display their credentials or business license?
Yes
Did you feel like this provider's office was sufficiently staffed?
No
Was the waiting area spacious enough?
Yes
by Anonymous xxx.xxx.33.98
April 06, 2014
Did this provider seem irritated to be working with you?
Definitely, they seemed irritated to work with anyone
Does this provider promptly return your phone calls?
Absolutely not! My phone calls aren't returned at all!
Was this provider willing to stay open late to accomodate your needs?
Not at all. They closed early even though they knew I needed help
Was this provider argumentative or easily angered?
Very, they contradicted everything I said and became very angry
Does this provider have helpful information available online?
No, just a basic listings page
by Anonymous xxx.xxx.130.77
October 09, 2013
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