They took such great care of my greatgrandmother when she was alive and they always made her feel as comfortable as they could. I know she went to heaven blessed to be in such great care during her final days.
They do such a great job of never overbooking appointments, even though they are extremely popular. I know for a fact that they have lots of business, but I've never had to wait a long time in a crowded waiting room like other places I've been too. I couldn't believe how knowledgeable and well-informed the staff was. They were able to answer all my questions, except the ones they needed to have their boss's input on. It was great to be able to talk to such a skilled staff. They had a huge selection of magazines in the waiting room. I was able to find some of my favorites and they kept me entertained while I was waiting for my appointment. I will absolutely return. I had an amazing experience, and they were by far the best I've ever seen. They were by far one of the best I've ever seen in their field. It was obvious that they've been exceeding their clients' expectations for many years.
The assistant director of nursing, Jackie Henry is always very helpful no matter how many times I called with a question or concern. Any time that I have a problem, I can always call on her even though she is not administration or director of nursing. She has never made me feel uncomfortable for asking any question. Thanks Jackie!
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