Problem is nurses who wont change diapers, or take residence to bathroom, the when the inevitale happens and the resident soils themselves the nurse wont clean it up and waits for 1 of about 6 CNAs to do it, why? Because theres arent enough nurses either, the only thing the nurses have time for is passing meds, and the facility doesnt provide anything, nurses and CNAs ring their own wipes from the store, write tehir names on them and guard them. The place is like purgatory. Horrible sad place full of people who deserve better this place should be shut down.
Their staff is the most friendly, welcoming staff I've ever dealt with. They are so warm and professional, and make the whole experience that much better. They go out of their way to make everyone feel equally respected and cared for. I've seen client favoritism at some of the other places I've been, and I really appreciate the extra effort they make to avoid that here. They barely had any magazines to choose from, and the ones that were available weren't very interesting. One of the first things I noticed about this business was the level of detail and attention to make the building handicap-accessible. Even the bathrooms were designed to be accessible with doors wide enough to accommodate wheelchairs and grab bars in the stalls. You could tell they really made an effort to accommodate people with all different needs. They never left me for an extended period of time and I never felt ignored.
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