The nursing staff are incompetent and do not seem to care about the patients that need special attention. The charge nurse(s) and director of nursing do not pair up experienced CNA's with patients that need that special care but send those unexperienced and not strong enough to assist the patient(s). In addition, the food is horrible. When you call the facility to speak with someone you are placed on hold for long periods of time, and then sometimes no one ever takes the call(s). There is more that I can express about this place, but I will send my concerns to the corporate office.
Problem is nurses who wont change diapers, or take residence to bathroom, the when the inevitale happens and the resident soils themselves the nurse wont clean it up and waits for 1 of about 6 CNAs to do it, why? Because theres arent enough nurses either, the only thing the nurses have time for is passing meds, and the facility doesnt provide anything, nurses and CNAs ring their own wipes from the store, write tehir names on them and guard them. The place is like purgatory. Horrible sad place full of people who deserve better this place should be shut down.
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