Did a staff member acknowledge or greet you when you entered?
Briefly, but they didn't make an effort to help me
Was this provider's office easy to locate?
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Does this provider adhere to the customer is always right policy?
No, it is their way or the highway