Patients are being neglected by staff. I have witnessed and documented several occasions where my relative and other patients have not been cared for. They were not changed or washed for days; soiled linen was not changed; the hallway reeked of urine and feces; patients were blatantly ignored. The facility is understaffed and lacks quality, caring health care providers. Sometimes, I have to persuade them that I have an important concern that needs their attention. There have been times that they've paid attention to my concerns, but not many. When comparing them to others in their field, I would say they are by far the worst I have ever seen. I don't think they were very experienced or well-trained. Every time I'd ask a question, it seemed like they were annoyed and didn't want to give me an answer. I understand they're busy, but they should really treat their clients better.
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