Does this provider leave you on hold for a long time when you call?
Never! I don't think I've ever been put on hold here for a long time
Did you leave the office feeling satisfied with your visit?
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Does this provider remember you by name?
Sometimes, but not always