Did this nursing home answer all of your questions?
No, I left confused and frustrated
Is this provider easy to reach in an emergency?
Somewhat, they eventually called me back
Did a staff member acknowledge or greet you when you entered?
No, no one seemed to notice I was there
Is this provider willing to pursue advice from other providers when necessary?
Not really, they discouraged any sort of outside advice
Does this provider always put the customer first?
No, putting customers first doesn't really seem to be a priority to them