Rivergate Terrace - Service Ratings
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Rivergate Terrace
14141 Pennsylvania Rd
Riverview, MI 48192
Consumer Feedback
Service
Environment
Expertise
Staff
Recommended
Poll Responses for Service
4.5 Star Average Based on the Following 7 Poll Questions:Did you spend a lot of time in the waiting room at this provider's office?
Asked 1 time
Answered "Absolutely not! I was seen right away!" (100% satisfaction) 1 time
Did this provider rush your appointment?
Asked 2 times
Answered "No" (80% satisfaction) 1 time
Answered "No, I was able to ask as many questions as I wanted" (100% satisfaction) 1 time
Does this provider adhere to the customer is always right policy?
Asked 1 time
Answered "Yes, they listen to all complaints and make every effort to correct the situation." (80% satisfaction) 1 time
Does this provider leave you on hold for a long time when you call?
Asked 1 time
Answered "I usually have to wait on hold for quite a while, but not as long as some other places" (60% satisfaction) 1 time
Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you?
Asked 2 times
Answered "No, they've never taken personal calls with me" (80% satisfaction) 2 times
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