I would not recommend this facility to my worst enemy. My grandfather while visiting family in NY fell and broke his leg, he had to have surgery and was transferred to this rehab for 2 weeks before he could return back home to Texas. First they treated him like a child, like a prisoner. They yelled at him and he said that if he argued with them about something that wasn't right they would call in more nurses to gang up on him. He doesn't have any form of dementia so he is very well aware of his surroundings and the things people say or do to him. They claim they have wonderful food, he hardly ate because the food was so bad. He couldn't even stand the smell of it and never knew what they were even feeding him. They would not let him go outside at all, he wanted to go out and get some fresh air and they would yell and scream at him to stop get back inside, they would say don't touch that door. When he got ready to come back home our family members had to fly to NY and get him because they would not let him check himself out of the facility. He is 82 and lives on his own here in Texas and doesn't need any sort of assistance. He's a grown man who can make his own decisions. If he wants to check out he can, but they wouldn't let him. They told him that his insurance would stop paying in Nov and that's when he could leave. He told them the only reason they wanted to keep him is to collect money from his insurance not because he needed to stay. He only hurt his leg but they had him working out his whole body all day with only breaks to eat. He lost a lot of weight from all the work and without proper nutrition. If you have a family member here you need to check on them and find out if they are being treated properly. If my grandfather didn't have family that cared he would still be stuck here being treated worse than an animal.
The main staff their were quite nice but the head Director named Linda was as rude as they come. I never met some one so uncaring and rude. She apparently does not care too much for the patients there and was overly rude and obnoxious to my family member staying there and to myself. They need a new head Director there and maybe the place would be better, but she is nasty and rude. She obviously hates her job.
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