Does this provider promptly return your phone calls?
Does this provider leave you on hold for a long time when you call?
I usually have to wait on hold for quite a while, but not as long as some other places
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her