The OT staff is great and the rest of the staff are nice but they are completely under staffed . They are NOT able to keep up with even weekly bathing or changing the sheets weekly . The meals are a strange mix - some great & some horrible . All of the staff including housekeeping wear the same scrubs so they look like medical staff but most are Not . ( most are student aides whose only skill is refilling the water bottle or delivering a meal ) It is very confusing because the patient and family ask medical questions but the person is usually an aide who never knows the answer and is rarely able to get someone who does . Unfortunately there are very few choices in this part of the state and None of them seem good . I suspect anyone with money will take their family elsewhere .
I withdrew my husband after only 24 hrs of him being in there. He had fallen out of bed, had his catheter removed, and no one had called me nor the hospice service to inform us, even tho they had specifically directed to do so anytime day or night. I felt beyond terrible for taking him to Parkdale. + The food was horrible! If you care, even in the remotest, do not take your loved one to Parkdale. And this is after the 'new management' had taken it over.I never even got a call from the 'New management" even though everything that happened to my husband was supposedly reported to 'higher ups' I would not recommend it for anyone.
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