I did a pop- visit to the rehabilitation unit to view the facilities. I waited less than 5 minutes for a staff member- RN Dan, at 6PM to offer us a tour. I was impressed with the friendly staff, and most important the cleanliness of all the rooms, floors, and therapy rooms. Long-term residents were playing Bingo, others were gathered in a game room. There was a physican on duty and a nurse practioner behind the nurses station. Dan answered all of our questions, very professional, and demonstrated the most patience in dealing with my mother's obsessive talking nature. Other staff members were also very cordial and acknowledged our <url removed> did not feel rushed at all. I felt very comfortable placing my Dad's care in their hands.
They barely gave me any information at all. I'm going to have to do my own research to get my questions answered. Their staff was not friendly at all, I didn't feel welcome there. I feel like my appointment was pointless. None of my questions were answered, nothing was accomplished, and I felt worse when I left. It was pretty hard to find the building, but I eventually found it.
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