They have a very good professional reputation. I know that I'm under the care of an expert. Not only did I find a parking spot right away, but I knew my car was safe because the spots were designated and close to the entrance. The office was very easy to locate. I didn't have any trouble finding it at all. I love that I can count on them to work with me until they find a solution for my situation. Other places I've visited, seem to give up after they don't have an answer for me the first time, but not here. It was nice to hear how much the staff respected them. It made me that much more confident that I was under the care of a professional.
They barely had any magazines to choose from, and the ones that were available weren't very interesting. One thing that I don't appreciate, is that they close exactly at their scheduled time whether someone needs help or not. I can't count on them to help me if I show up even a couple of minutes past their closing time. One of the first things I noticed about this business was that they were not handicap-accessible and offered no means for handicapped individuals to enter the building. There were barriers everywhere making it practically impossible to get in the front door.
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