Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you?
Yes! They took a personal call right in front of me. I found it to be incredibly rude.
Was it clear that this provider takes pride in the appearance of his/her office?
Absolutely not, the office was disgusting
Did the staff keep the temperature in the waiting room pleasant?
Are you confident that this provider will continue working with you until a solution is reached?
Not at all
Did the waiting room furniture appear to be clean?