My aunt was transferred as a patient at Mayview upon becoming unable to live unassisted at Whitacker Glen anymore. She stayed there until she died at 90. I visited often until she got so bad that she only slept all day and night and did not know who was what. I was worried that my aunt would die and I would not be notified or find out for days after her death and I discussed that with the staff on many occasions. They assured me that would not happen and they had my name and phone number in her file. She died Tuesday. We did not find out until Wednesday afternoon by a facebook message by a non family member. When I went to collect her personal property promptly after the service, I voiced my displeasure to their social worker who told me that her obligation was fulfilled when she notified the power of attorney, my aunts CPA. The social worker was not family friendly or pleasant. They do not give two hoots and a holler about their patients or their family. Someone needs to go there and overhaul the whole facility. End of life services need to be sensitive to the patients family members and you will not get that there. It makes me wonder what kind of care the patients get who are not able to speak for themselves. If I could give them a lower rating, I would.
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