This is the worst place I have ever encountered for Transitional care. Here are a few of my complaints. My mother was on mobility restrictions after surgery, but the staff did not respond to the nursing buzzer for over 1/2 hour most of the time. She had to get up herself and go to the bathroom, as no one came to assist. her medication (oxycodone) was lost for over 12 hours while my mother was in extreme pain. She could not get to the bathroom in time and had a diarhea, but the staff did not clean her up, but just put a huge depends on her which kept falling off. I had to clean her up when I arricved to visit. She complained of having a bladder infection, but the staff ignored her complaints for 1 1/2 days and finally did a urine sample after the family insisted. She did have a bladder infection and it took another half day to get an order for antibiotics from the nurse practioiner. She was nausiated during her stay, but was not given the medication that had been ordered foir her. The staff seemed "put out" every time there was a request for anything. On seversl occasions she had to sleep on top of the bedding with her clothes on as no one came to untuck the bedding (she was unabvle to do thid herself) or assist her into her night clothes.I transferred her to another facility and the care was fantastic.
My Mother lives here and receives wonderful care and compassion from the staff! The new remodeling of the facility has made a huge difference in how I feel as a visitor. Everything is open and spacious and bright! Plenty of spaces to take Mom for a visit outside of her room without taking her off the grounds (where her comfort level is decreasing daily). I especially appreciate the paved paths outside around the pond and water fountain! Staff here is always helpful and really KNOW my Mom. I would recommend Martin Luther Manor to anyone!
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