The building appearance is very nice and the staff I met with the food seemed very nice (at least to me, the visitor of my family member staying there). Some of the people seem very professional and deserving of credit. It is the others I am concerned about. Medicines are not always given as they should be. I have seen some left at the window and some being thrown in the trash. Is this normal?? Also leaving a resident suffering for an hour to 4 hours and not coming to help them is NOT appropriate. When you leave urine and feces on an elderly persons skin it breaks the skin down. Taking their diaper off and not washing them is also unhealthy. These are things we have seen personally and had to stop. I am not impressed with this place and, if you don't plan on being with your family member daily and frequently through-out the day, I highly recommend you avoid this place. Unless they can be more professional in how they take care of the residents, it is not a healthy place to be. SO sad because it seems so nice :( I just want someone to be aware because so far we are getting no where when asking for help. Please take care of your family members. I am not here to bash but here to make you aware.
I have a loved one living at Marshwood and is extremely pleased with the staff. It's not a depressing Nursing Home like most of the ones that I have visited. They do the best that they can to accommodate the resident and the involved family members. I am comfortable asking them questions and I know my loved one is getting the best care available. There are a ton of activities to do to keep the residents occupied. It's like a big family, there are plenty of areas to sit and visit with your loved one. I think it's a beautiful facility. Thank you Marshwood...you have made my life a lot easier!
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