their living quarters are not too cold, but fine. I was very comfortable the entire time. They need to treat their residents with more respect. They are sometimes overly rude and they could have been a lot nicer. They always made sure that I was seeing them in the best light as they care for my father. I was glad that they were located in a safe neighborhood. IThere's been quite a few times where I've been on my way to my appointment, and they've delayed the meeting time. It's been every time so far, and so but it's annoying.
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