Laurel Baye Health Care of Greenville - Service Ratings
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Laurel Baye Health Care of Greenville
661 Rutherford Rd
Greenville, SC 29609
Consumer Feedback
Service
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Recommended
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Poll Responses for Service
3.5 Star Average Based on the Following 22 Poll Questions:Did this provider pressure you to purchase any unnecessary products during your visit?
Asked 1 time
Answered "Absolutely not! I was never uncomfortable" (100% satisfaction) 1 time
Does this provider adhere to the customer is always right policy?
Asked 3 times
Answered "Yes, they listen to all complaints and make every effort to correct the situation." (80% satisfaction) 1 time
Answered "Absolutely not!! They never listen to customers complaints and argue with them" (20% satisfaction) 2 times
Does this provider always put the customer first?
Asked 3 times
Answered "Definitely not. They seem to care more about themselves" (20% satisfaction) 1 time
Answered "Absolutely! They have some of the best customer service I have ever seen" (100% satisfaction) 1 time
Answered "Yes, they always put customers first" (80% satisfaction) 1 time
Did this provider show attention to detail?
Asked 1 time
Answered "Definitely not. They were unaware of my situation, even though they had my information" (20% satisfaction) 1 time
Was this provider sympathetic to your situation?
Asked 2 times
Answered "Kind of, but I they could have been more understanding" (60% satisfaction) 1 time
Answered "Yes, they were sympathetic and caring" (80% satisfaction) 1 time
Does this provider always take that extra step to make you feel special?
Asked 4 times
Answered "Not really, I've never seen them go above and beyond" (60% satisfaction) 3 times
Answered "Absolutely, they always make me feel like I'm their only patient." (100% satisfaction) 1 time
Did this provider promise services he/she couldn't provide?
Asked 1 time
Answered "A few, but not too many" (60% satisfaction) 1 time
Did you spend a lot of time in the waiting room at this provider's office?
Asked 1 time
Answered "The wait wasn't terrible, but it wasn't the best" (60% satisfaction) 1 time
Was this provider late to your appointments?
Asked 1 time
Answered "No, they were on time" (80% satisfaction) 1 time
Did they follow up with you after your appointment?
Asked 1 time
Answered "Yes." (80% satisfaction) 1 time
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