James River Convalescent Center - Service Ratings
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James River Convalescent Center
540 Alberthaw Ave
Newport News, VA 23601
Consumer Feedback
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Poll Responses for Service
3 Star Average Based on the Following 5 Poll Questions:Does this provider treat every client equally?
Asked 1 time
Answered "No, they definitely favor certain clients" (40% satisfaction) 1 time
Does this provider offer flexible appointment times?
Asked 1 time
Answered "No, they are almost always unavailable" (40% satisfaction) 1 time
Did this provider ever postpone your appointment?
Asked 1 time
Answered "All the time, and they usually don't notify me until right before my scheduled appointment" (20% satisfaction) 1 time
Does this provider adhere to the customer is always right policy?
Asked 1 time
Answered "Yes, they listen to all complaints and make every effort to correct the situation." (80% satisfaction) 1 time
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Asked 1 time
Answered "Yes" (100% satisfaction) 1 time
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