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Senior Care
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Nursing Home
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KY
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Louisville
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Hurstbourne Care Center at Stony Brook
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Poll Results
Profile
Reviews (24)
Phone Numbers & Directions
Hurstbourne Care Center at Stony Brook - Service Ratings
Nearby
Nursing Homes
4
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Louisville, KY
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Learn More
Hurstbourne Care Center at Stony Brook
3
(24 Reviews)
>
Get Phone Number & Directions
2200 Stony Brook Dr
Louisville
,
KY
40220
Consumer Feedback
3
(
24
Reviews)
Service
Environment
Expertise
Staff
Recommended
Value
Poll Responses for Service
3.5 Star Average Based on the Following 23 Poll Questions:
Does this provider leave you on hold for a long time when you call?
Asked 1 time
Answered "Yes, it never fails. I'm put on hold forever when I call" (40% satisfaction) 1 time
Did this provider pressure you to purchase any unnecessary products during your visit?
Asked 2 times
Answered "No, my decisions were always respected" (80% satisfaction) 2 times
Did they follow up with you after your appointment?
Asked 2 times
Answered "No, but they said they were going to!" (20% satisfaction) 1 time
Answered "I had a follow-up appointment, but I scheduled it." (60% satisfaction) 1 time
Does this provider remember you by name?
Asked 1 time
Answered "No, and they don't make an effort to even try" (40% satisfaction) 1 time
Did this provider ever postpone your appointment?
Asked 2 times
Answered "No, they never postpone my appointment" (80% satisfaction) 1 time
Answered "All the time, and they usually don't notify me until right before my scheduled appointment" (20% satisfaction) 1 time
Did this provider promise services he/she couldn't provide?
Asked 1 time
Answered "No, they were able to provide everything they said they would" (80% satisfaction) 1 time
Does this provider have helpful information available online?
Asked 1 time
Answered "Yes, but very little" (40% satisfaction) 1 time
Was this provider sympathetic to your situation?
Asked 1 time
Answered "Kind of, but I they could have been more understanding" (60% satisfaction) 1 time
Is this provider easy to reach in an emergency?
Asked 3 times
Answered "No. It took me several times to get through." (40% satisfaction) 1 time
Answered "Yes, they answered my call right away" (80% satisfaction) 2 times
Does this provider treat every client equally?
Asked 1 time
Answered "Yes, they don't show favoritism" (80% satisfaction) 1 time
>
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Map and Directions
2200 Stony Brook Dr, Louisville, KY 40220