Hurstbourne Care Center at Stony Brook

Hurstbourne Care Center at Stony Brook
Hurstbourne Care Center at Stony Brook 2200 Stony Brook Dr
Louisville, KY 40220

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About Hurstbourne Care Center at Stony Brook

Hurstbourne Care Center at Stony Brook is a Nursing Home facility at 2200 Stony Brook Dr in Louisville, KY.
Primary Specialty

Nursing Home

Practice Hurstbourne Care Center at Stony Brook
Services Hurstbourne Care Center at Stony Brook provides extended-stay nursing care to seniors with varying levels of disabilities in Louisville, KY.

Please call Hurstbourne Care Center at Stony Brook at (502) 495-6240 for more information or to schedule an on-site visit.
Consumer Feedback
(23 Reviews)
View All 23 Reviews Add a Review
Recent Reviews
I am giving this place 1 star because I can't give anything lower!!! Avoid the place at all cost! My mother had dementia and was there for less than 3 months before she passed away. They put her in a "lock down" unit with crazy people because they didn't have another room at that time. It always smelled like urine and if I hadn't gone there every day & asked someone to get her up I think they would have left her in bed all the time. They woulkd change her depands and put them in the trash can in her room. I had to wrap up the garbage and take it out of the room!!! A year and a half later I am still receiving bills for charges that I do not owe for. It was and is still a nightmare dealing with this place. Don't do t his to your loved one. Find somewhere else.
by totally frustrated
XXX.XXX.53.65
They briefly listened to me, but quickly downplayed everything I said or stopped paying attention. It was so nice to arrive and see many fully qualified staff members. I've gone to some places that were very understaffed and I've never had a good experience. This place had a great staff though, and I'll definitely be going back. I always have the best experience every time I have an appointment here. Although I have not had much to complain about, I have noticed that they strongly adhere to the customer is always right policy and if anything goes wrong make every effort to correct the situation. Not only did they not welcome my questions, they just dismissed them as unimportant. I felt like they didn't really care about helping me. They really make no effort to maintain a professional appearance here. I was shocked at how unprofessional they looked.
by mickey hays
XXX.XXX.142.3
Recent Polls
Did this senior care facility prominently display their credentials or business license?
Yes
How would you compare this senior care facility to other senior care facilities you have visited?
The worst I have seen
Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you?
Yes! They took a personal call right in front of me. I found it to be incredibly rude.
Was this senior care facility's staff friendly?
They did what I asked, not a bit more
Was this senior care facility easy to locate?
Fairly Easy
by Anonymous
XXX.XXX.153.88
Was this senior care facility clean?
No, I didn't feel comfortable at all
Was this senior care facility's staff friendly?
Not one bit
Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you?
Yes, they could have waited
Did the staff at this senior care facility use excessive foul language?
Somewhat. It was a little excessive
Did the staff at this senior care facility seem up-to-date with the current advancements in their field?
No, they could have used some continuing education courses
by Anonymous
XXX.XXX.246.159