My brother is there now 7-5-15 The staff is incompetent and let my brother pee his pants for neglecting him. A bed pan maybe-DA? The social worker does not return calls and I cannot even underst and half of them when I call to speak with them. I was promised a social worker would be sent to see him by the person I was referred to by a Gretchen who I was given a contact number by a wonderful social worker at McLaren Hospital and no one has seen him to even explain why he is there. He said he is just laying there and they take him to the cafeteria is about the only service given-just terrible!
heritage manor should be closed down! my grand mother was there for about 2 weeks and ended up with bruises on her arms. I would never suggest that anyone take their loved one to this place because t hey will just plain out not be cared for properly!
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