This place needs lessons on being a good provider for loved ones left in their care...I found the staff to be negligent as well as rude. There doesn't appear to be anyone that governs this facility si nce I'm told the behavior if the staff has gone on for years. My mother was ignored when the medical staff was informed of her illness. Her condition deteriorated until she was taken to the hospital. She is now in a better facility and we're very pleased with her care. The State of Florida should be ashamed to allow this facility and its current administrators to continue to make make money off the public for the care given to its residents.
THIS IS A SLUMVILLE. THEY ARE PREJUDICE AND COULD CARE LESS ABOUT THE PATIENTS. THE FOOD IS SLOP THEY ONLY DO WAHTS RIGHT WHEN STATE COMES OTHERWISE THEY DO NOT CARE. THEY HAVE AWFUL BED SIDE MANNERS AND THEYIR DOORS NEED TO BE SHUT. HERE ITS ALL ABOUT A DOLLAR I WOULD NOT PUT MY WORST ENEMY AT HERITAGE <url removed> SURPRISE VISITS AND FIND YOUR FAMILY PISSED FROM HEAD TO TOE OR FULL OF BM!!
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