My family member was in this facility and it was horrible!!!!!! They do not provide the care that the elderly need. They are understaffed and unprofessional. I would not wish this place on anybody.Ple ase beware when looking into this facility.
Their staff was somewhat friendly, but they didn't go out of their way to make me feel welcome. Their facility looked like the cleaning crew may have skipped a week. It is surface cleaned. They pay n o attention to resident's complaints about missing or stolen items, especially if that person does not have an advocate. They do not clean the patient's dentures, misplace their personal belongings and assume no responsiblilty for stolen or missing items. The director is curt and out of touch, is not aware of policies and does the bare minimum. Special dietery requests are ignored. Most aids do not speak English well and do not even assist severely handicapped people with their meals. Laundry is regularly misplaced, even when labeled and placed in the patient's closet in a wad. Each aid is responsible for 7 long term care patients. This is a "for profit" facility and the people who do the most work are the lowest paid and seem to be uneducated in their fields, unappreciated and unmotivated.
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