Heritage Center Nursing Home - Expertise Ratings
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Heritage Center Nursing Home
1026 McFarland St
Morristown, TN 37814
Consumer Feedback
Service
Environment
Expertise
Staff
Recommended
Value
Poll Responses for Expertise
3.5 Star Average Based on the Following 8 Poll Questions:Did this provider seem well-trained and experienced?
Asked 1 time
Answered "Not really, I was hoping for someone with more experience" (60% satisfaction) 1 time
Did this provider ever dismiss your concerns as unimportant?
Asked 2 times
Answered "Sometimes, I usually have to convince them to look into the situation" (60% satisfaction) 1 time
Answered "Never, they go out of their way to address every concern of mine immediately" (100% satisfaction) 1 time
Did this provider thoroughly explain the risks and benefits of your treatment?
Asked 1 time
Answered "They were explained, but not thoroughly" (40% satisfaction) 1 time
Did this senior care facility prominently display their credentials or business license?
Asked 1 time
Answered "Yes" (80% satisfaction) 1 time
Did the staff at this senior care facility seem up-to-date with the current advancements in their field?
Asked 1 time
Answered "They seemed to know enough" (60% satisfaction) 1 time
Did this senior care facility use current and safe equipment?
Asked 1 time
Answered "Yes" (80% satisfaction) 1 time
Were you able to get all of your questions answered while you were at this senior care facility?
Asked 1 time
Answered "No, I left confused and frustrated" (40% satisfaction) 1 time
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