VIsited this faciliy 3 times in the last month. Receptionist on Sunday, Aug. 25 at 3 pm never looked up from her hand held device as I sighed in as a visitor and took my own Visitor sticker and proce eded into their hallway to rooms. Once my visit was over, I made my way back towards the reception area and in one of the rooms I pasted I noticed an elderly lady that had completely slumped over in her chair. I didnt see a nurse or worker in the hall so I told the receptionist the room number and my concern only to be told that I would have to locate a nurse and tell her myself!!! I told her" you mean to tell me that you cant call the nurses desk or someone else to get this lady checked on, what exactly is your job you did not greet me when I arrived nor did you offer any assistance?
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