Heritage Center Nursing Home

Heritage Center Nursing Home
Heritage Center Nursing Home 1026 McFarland St Morristown, TN 37814
About

Heritage Center Nursing Home

Heritage Center Nursing Home is a Nursing Home facility at 1026 McFarland St in Morristown, TN.
Primary Specialty

Nursing Home

Services Heritage Center Nursing Home provides extended-stay nursing care to seniors with varying levels of disabilities in Morristown, TN.

Please call Heritage Center Nursing Home at (423) 581-5100 for more information or to schedule an on-site visit.
Consumer Feedback
(24 Reviews)
Service
3 star average for Service
Environment
4 star average for Environment
Expertise
3.5 star average for Expertise
Staff
3.5 star average for Staff
Recommended
3.5 star average for Recommended
Value
2.5 star average for Value
View All 24 Reviews Add a Review
Recent Reviews
I WENT TO VISIT ON THANKS GIVING DAY .
I FOUND MY AUNT WITH A LARGE COFFEE STAIN ON HER TOP.
IT WAS DRIED SO SHE HAD BEEN IN A WET TOP MOST OF THE MORNING.

I DEAL WITH CATHY WILMOUTH IN THE BILLING DEPT. SHE IS VERY NICE AND VERY HELPFUL
I come to visit often. Through out the week as well as on weekends. On weekends there are almost no staff available. Why? The parking lot is almost empty. I was told my love one could not get a bath because there was not enough staff to give baths on weekends. Food was brought to the room and was so bad that I could not identify it. I called to kitchen as asked to speak to a supervisor or manager and was told they do not have them on weekends or holidays. Why? I asked for chef and was straight up told no.WHY IS THE FOOD SO BAD?! Everything is so over cooked it is gray in color. I wet to kitchen and I saw 3 people on cell phone texting and would not open door to talk to me. Could not find anyone to talk to,no management. Management is needed on weekends. Too much goes on that if made public would shock everyone.
Recent Polls
Was it easy to find parking at this senior care facility?
Yes, it was convenient
Was this senior care facility's staff friendly?
Yes
Would you recommend this senior care facility to others?
Yes
Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you?
No, they've never taken personal calls with me
Did this senior care facility use current and safe equipment?
Yes
Would you refer a friend or family member to this senior care facility?
Yes
Was this senior care facility's staff friendly?
Yes
Was this senior care facility easy to locate?
Fairly Easy
Did the staff at this senior care facility seem up-to-date with the current advancements in their field?
They seemed to know enough
Did this provider show attention to detail?
Yes
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