I come to visit often. Through out the week as well as on weekends. On weekends there are almost no staff available. Why? The parking lot is almost empty. I was told my love one could not get a bath b ecause there was not enough staff to give baths on weekends. Food was brought to the room and was so bad that I could not identify it. I called to kitchen as asked to speak to a supervisor or manager and was told they do not have them on weekends or holidays. Why? I asked for chef and was straight up told no.WHY IS THE FOOD SO BAD?! Everything is so over cooked it is gray in color. I wet to kitchen and I saw 3 people on cell phone texting and would not open door to talk to me. Could not find anyone to talk to,no management. Management is needed on weekends. Too much goes on that if made public would shock everyone.
VIsited this faciliy 3 times in the last month. Receptionist on Sunday, Aug. 25 at 3 pm never looked up from her hand held device as I sighed in as a visitor and took my own Visitor sticker and proce eded into their hallway to rooms. Once my visit was over, I made my way back towards the reception area and in one of the rooms I pasted I noticed an elderly lady that had completely slumped over in her chair. I didnt see a nurse or worker in the hall so I told the receptionist the room number and my concern only to be told that I would have to locate a nurse and tell her myself!!! I told her" you mean to tell me that you cant call the nurses desk or someone else to get this lady checked on, what exactly is your job you did not greet me when I arrived nor did you offer any assistance?
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