Heartland West Bloomfield - Service Ratings
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Heartland West Bloomfield
6950 Farmington Rd
West Bloomfield, MI 48322
Consumer Feedback
Service
Environment
Expertise
Staff
Recommended
Value
Poll Responses for Service
2 Star Average Based on the Following 6 Poll Questions:Was this provider willing to stay open late to accomodate your needs?
Asked 1 time
Answered "Not at all. They closed early even though they knew I needed help" (20% satisfaction) 1 time
Does this provider always take that extra step to make you feel special?
Asked 1 time
Answered "Never, I've been going here forever and they can't even remember my name" (20% satisfaction) 1 time
Did you spend a lot of time in the waiting room at this provider's office?
Asked 1 time
Answered "No, my appointment started at the scheduled time" (80% satisfaction) 1 time
Does this provider promptly return your phone calls?
Asked 2 times
Answered "Not really. I usually have to wait a long time" (60% satisfaction) 1 time
Answered "Absolutely not! My phone calls aren't returned at all!" (20% satisfaction) 1 time
Did this provider show attention to detail?
Asked 1 time
Answered "Definitely not. They were unaware of my situation, even though they had my information" (20% satisfaction) 1 time
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