They weren't very understanding or caring, and they didn't show empathy for my situation. I could tell I wasn't their primary concern. The waiting area here is rather cramped. People often have to stand since there was not enough chairs. Their equipment was just average. It didn't knock my socks off or anything, but most of it still appeared safe. I plan on telling everyone I know about how terrible this nursing home is. I wouldn't recommend this place to my worst enemy. I don't feel very confident that my provider will see my problems through until they're resolved.
It was really loud in their office and it made the experience that much more stressful. They need to move to a quieter location. Their staff was not that friendly, and didn't go out of their way to make me feel welcome. They barely ever answer any of my questions over the phone, and I've had to make way too many appointments. I was never able to relax during my appointment. I was on edge the whole time. I eventually found a spot after cruising around a little bit. I wish they had more convenient parking available.
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