MY FAMILY HAS REQUESTED A PHONE CONVERSATION FROM THE ASST. GARY MARCH...AND THE MANAGER OF GUILDERLAND CENTER NURSING... THEY HAVE NOT RETURNED MY FAMILY S CALL. WHY? WOULD THEY LIKE ME TO TELL MY STORY..AS TO WHAT HAPPENED TO ME...WHILE IN THE CARE OF THIS FACULITY.??? I WILL NEVER FORGIVE YOU...FOR WHAT YOU HAVE DONE.. NEVER. NO STARS FOR YOU...
Is there a rating under one star? My brother is a patient there, but not for much longer if we can help it. As the family, we've only had a good experience with one of the staff. The rest lie about the care and the condition of the patient when asked to check. My brother has been denied water, a basic essential of life. He has been sent to the hospital at least three times for dehydration. At least twice it was after family had called to check on him out of concern for how he sounded on the phone (slurred speech and total disconnect from conversation); the staff would report that he's fine. God willing, he will NEVER see the inside of that place ever again! The whole family, local and out of state, is furious!
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