My mother was rushed out of Glendale to the emergency room on 11/11/13.
I was not notified at work that this had occurred, and as a result my mother passed away alone.
The excuse was that they did not have my work number, but that was not the case, they were just to lazy to get it.
We had a conference call two days prior to this incident where they called me in work,and there were many other times as well.
The director of Nursing should be terminated.
Other than this awful incident, the place is not clean, and the staff is not friendly or caring , with the exception of a few.
The rehab department is very good, so for short term ok, but do not leave anyone there that does not have all of their wits.
I've never seen anyone who is more respected by their staff. The entire staff only had great things to say about working there, and it made me want to return all the more. I'll definitely be going back. I didn't have a bad experience. If you're looking for a dependable and trustworthy nursing home, look no further. I would recommend them to anyone I know. I don't know of anywhere else that would've taken better care of me. I had a great experience. They were so easy to reach in an emergency, they answered my call immediately. It is a relief to know that I can count on them to always be there for me when I need them the most.
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