Seem to medicate patients more than necessary and do not respond to the call buttons within a few minutes. Many clients ( my 95 yr. old uncle) getting thinner and more frail. Nurses overworked. Re ceived 4 calls in one day re: my uncle not having prescriptions filled, lethargic, crying, sleeping. The next day all is fine.
They paid close attention to me and all of my questions were answered. Their staff is the most friendly, welcoming staff . They are warm and professional, and make the whole experience that much bet ter.
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