On the plus side the facility was clean and most of the time the food was good. My dad had to be feed and there were times that I went in and his food was still sitting and was cold. I had to have it reheated and feed him myself. My dad couldn't get out of bed on his own and there were times that I found out that he hadn't been out of bed all day. That's not acceptable. I went to visit him every day or evening. One evening I feed him and sat for awhile and left. About 2 hours later a nurse called and said "I just wanted to let you know that your dad died a few minutes ago". I found that to be cold and uncaring! I know of other deaths that have happened in facilities and the notification was not made in such a manner.
They answered most of my questions but I could have used more information. Their staff was not that friendly, and didn't go out of their way to make me feel welcome. They didn't help me as much as I was hoping and didn't answer all my questions. The hallways smelled worse than any other nursing home I have ever visited, and when you asked for help the staff made you feel like you were putting them out.
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