They paid close attention to me and all of my questions were answered. Their staff is very friendly and professional. I was very satisfied with my visit. They were helpful and I left feeling encouraged. The office was easy enough to find. If I were in some kind of an emergency I'd go back. Otherwise, I'm going to look for something better.
They explained all the risks and benefits of my treatment options. Everything was explained in detail, all my questions were answered, and I felt a lot better about choosing a treatment plan. They would never suggest that I buy something that wasn't necessary, and never pressured me. They were always very considerate and professional.
Wow! What a mistake on our part placing our mother here while she got strong enough after heart surgery to go back home and live independently! Took them 6 days and an in-your-face meeting with the Director before she even got a bath or shower! Once they did that they had a chance to find the sores on both her heels from laying in bed for too long and by day 8 she had pneumonia because she hardly had any therapy necessary to get her back on her feet and moving around, so she had to be admitted to CGH. They tell you all the right things when you check them out but that's as far as it goes. Never again!
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