They were ready to see me when I showed up for my appointment. I never had to wait for them to show up. Everything they told me in the beginning ended up turning out exactly the way they said it would. They were able to provide me everything they promised me. I've never doubted their abilities. I've been other places that left me unattended for quite awhile, but not here. They would never leave me unattended and they always go the extra mile to make me feel cared for. They have some of the best customer service I have ever seen. Putting their customers first is definitely a priority here and it shows. I felt very safe in their care. I definitely trust them.
they only staff 2 aides and 1 nurse on night shift so the residents do not get the care they deserve at night and the management will not put more aides on staff at night despite being told it is needed. DO NOT put your family member in this facility
They listened closely to everything I was telling them, and showed a lot of attention to detail. I've never had to worry about them forgetting something or not reading my information correctly, which I've encountered at other places. I really admire them for being more than willing to ask for help from other professionals in the field when they don't have an answer to my question. They aren't even slightly arrogant, and I'm confident they always have my best interest at heart. Everything they told me in the beginning ended up turning out exactly the way they said it would. They were able to provide me everything they promised me. I've never doubted their abilities. The restrooms at this provider's office were clean and well-maintained. You could tell that they cleaned them regularly. Everyone in my community knows that they are the absolute best in the field.
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