When comparing them to others in their field, I would say they are by far the worst I have ever seen. I will never return. I was a little disappointed at how helpful the staff was when I called with my questions and concerns. They definitely could have been more polite. I'm not always sure that they're going to work with me until they find a solution, and sometimes it seems like they're going to give up on trying to help me. I don't feel like I can always count on them. Whenever I've visited their office, it's always smelled really bad. They really need to clean or sterilize the office more. They weren't careful at all, and I was in a lot of pain after my appointment.
I went to visit a friend who was there temporarily while his wife was not in a position to care for him. The reception area was empty, information window boarded up. On a Saturday which you would think might be prime visiting time. In the resident section 3 young women were at the desk, and not one of them gave me eye contact until I was nearly in their face. I asked for my friend by name, was sent to the wrong unit. Back where I started, with the same inattentive staff, this time joking with each other, and this time told, "oh he left". On further questioning I was told his daughter took him out.
His daughter could write her own review, and it wouldn't be positive.
I have asked God to be merciful and keep me from ending up at this "facility".
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