Were the staff members able to answer your questions?
The staff didn't seem to know very much, they couldn't ever answer my questions
Does this provider remember you by name?
No, and they don't make an effort to even try
Did this provider answer all of your questions?
Some were answered
Is this provider's business conveniently located?
Yes, it is very conveniently located
Did you feel like this provider's office was understaffed?
Somewhat, they could've used more help