Their facility was kind of gross. I was scared I was going to catch something just from being there. The staff wasn't overly rude, but they weren't very polite either. I wasn't impressed with them at all. I'm telling everyone I know to avoid this place. I looked around for their business license or credentials, but I didn't see it displayed anywhere. I hope they're qualified. They barely answered any of my questions at all. I need a whole lot more information before I'd go back.
Whenever I called with a question or concern, the staff made me feel stupid for calling. I avoided calling because I didn't want to feel stupid. It was not easy to reach them in an emergency. I had to call several times before I finally reached them. Getting a convenient appointment time with them is almost impossible. They have really weird availability and I always have a hard time making an appointment. Don't call this provider if you're in a hurry. Every time I call I have to wait on hold forever. I think I got a gray hair the last time I was waiting. They don't treat their clients equally at all, and only make time for their favorite clients. If they didn't like me, they didn't make time for me.
They didn't give me advice that would benefit me at all. They only cared about what would make them the most money. It was difficult to find parking at their office. I had to look for a while and was almost late for my appointment. I wasn't greeted at all when I entered their office. I could tell they noticed I walked in, but they still didn't acknowledge me. I did not feel safe at all in their care. I definitely had doubts about their qualifications. Their staff was not friendly at all, I didn't feel welcome there.
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