My loved one was at Canterbury twice, once for 19 days and once for almost 6 weeks. The head nurses both times were excellent and the social worker was excellent. The cleaning crew is very good. I do sense some understaffing amonst aids, in the sense that just about every day I dumped urine from the bedside urinal. Several times I had to hunt for blankets. After a couple weeks, the coverlets were missing altogether - one of the helpers said they were being washed, but they never came back to the beds at all. I ended up bringing in a blanket myself. Numerous times salt was taken away, even if it was labeled. Visitors noticed a pronounced lack of attention when the 'call nurse' button was pushed - to equal up to 4 hours before someone came to ask what was wrong. The food was sometimes very good and sometimes truly terrible (as in, too many starches in a meal or just not edible (hard)). Extra coffee service is good and so is the ready availability of ice and ice water, if someone can come and answer the call nurse button. I think they are getting better. The staff is mostly friendly and the aides are definitely friendly.
Wellness.com does not provide medical advice, diagnosis or treatment nor do we verify or endorse any specific business or professional
listed on the site. Wellness.com does not verify the accuracy or efficacy of user generated content, reviews, ratings or any published