This is one of the worst I have seen the nurses sit at the nursestation all day while somebody is probably hurt or dying there staff is so stressed that they have so much to do they cant help you with anything I wouldn't even put my pet bird bernie in this pathetic place it stanks so bad ot will take ypur Breath away soon as you walk through the door all im saying is if you want your loved one taken care of than dont put them here their is 1 CNA to a hall and they cant even give them a Bath!! All im saying is if your reading this its very sad at this nursing home reconsider is a definite must this is not the place for your loved one if you really care about them they also have roachs and ants.
I'll definitely be going back. I didn't have a bad experience. I am always so impressed with how quickly my calls are answered here. I am never put on hold for a long time and love knowing that if I h ave a quick question I won't have to wait a half hour through terrible music to get it answered. The one thing that I really enjoy about this place is their high level of customer service. Their full attention is always on me and they never take personal calls during my appointment. I've been to other places that answer their phone and it just drives me crazy. They didn't pressure me to buy anything I didn't need, which I really appreciated. I've been to other places that pressured me to buy stuff and it always made me very uneasy. I love that I can count on them to work with me until they find a solution for my situation. Other places I've visited, seem to give up after they don't have an answer for me the first time, but not here.
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