This facility provides substandard care for elders. The staff members have a resentful attitude when asked to do anything for patients and sometimes neglect patients needs altogether. They do not communicate well with each other making managed care difficult. The facility smells bad with the exception of the lobby, where strong room fragrance is pumped in. Unfortunately there is no other facility in the immediate area, so patients are stuck here.
Brian Center of Wallace is a 5 star quality building. The staff are all friendly and the Director of Nursing was helpful with all of my questions. She trains her staff well and I would recommend anyone to visit or have their loved one at the Brian Center of Wallace. Great job!!!
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