My mother was here for over 6 weeks for rehab after a hospital visit. They did a great job with her. The nursing staff has been great, there were a few minor issues but when asked about them or when it was brought to the attention to the administrators it was taken care of immediately. My mother was pleased with the stay and the staff as well as the rest of the family.
I had to transfer my mother out of this facility after 48 hours. Before I go further I must caution you of the smell of this facility. It mostly stank of feces, but in the corners of the building where it didn't smell like excrement, it reeked of mildew. Multiple medication errors, some potentially deadly, occurred the first day! They attempted to administer blood pressure medication she was NOT prescribed and one of the "nurses" screamed in her face (no exaggeration) SCREAMED "calm down calm down right now" when she refused to take it. They did not have at least one of her prescriptions available to her and when I asked the med aid why it wasn't in the facility (well after 24 hours post admission) she rolled her eyes and walked away from me??? I have a voice recording of every interaction with the staff after these two episodes and caught another "nurse" in a lie about her care and lack of documentation. I'll be playing it for the state board when I turn them in for negligence today along with copies of her chart. When speaking to the administrators about the issues, they made it clear they did not want to fix anything, only defend their degenerate employees. Of the 11 employees I had personal contact with over two days, only one was pleasant and competent. Heather, I appreciate your professionalism in an otherwise disgusting situation. Bottom line: you or your family member(s) will not be safe in this facility. AVOID!
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