Avante at Lynchburg - Service Ratings
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Avante at Lynchburg
2081 Langhorne Rd
Lynchburg, VA 24501
Consumer Feedback
Service
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Recommended
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Poll Responses for Service
3 Star Average Based on the Following 10 Poll Questions:Does this provider always put the customer first?
Asked 2 times
Answered "Yes, they always put customers first" (80% satisfaction) 1 time
Answered "Definitely not. They seem to care more about themselves" (20% satisfaction) 1 time
Does this provider treat every client equally?
Asked 2 times
Answered "Not at all, they only make time for their favorite clients" (20% satisfaction) 2 times
Does this provider promptly return your phone calls?
Asked 1 time
Answered "Yes" (80% satisfaction) 1 time
Did you have to wait long after you arrived for your appointment?
Asked 1 time
Answered "No, I didn't have to wait very long" (80% satisfaction) 1 time
Does this provider have helpful information available online?
Asked 1 time
Answered "Yes, but very little" (40% satisfaction) 1 time
Did they follow up with you after your appointment?
Asked 1 time
Answered "Yes." (80% satisfaction) 1 time
Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you?
Asked 2 times
Answered "Their phone rang a lot and it was really annoying" (60% satisfaction) 1 time
Answered "Yes, they could have waited" (40% satisfaction) 1 time
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