Sanghamitra Basu, M.D. practices as a Pain Management Specialist in Las Vegas, NV.
Pain Management Specialist
Sans Pain Clinic
ServicesSans Pain Clinic provides pain management in Las Vegas, NV. A Pain Management Specialist is a physician who has four extra years learning anesthesiology and pain medicine to help patients with pain management.
Please call Sanghamitra Basu, M.D. at (702) 362-7246 to schedule an appointment in Las Vegas, NV or to get more information.
Dr. Basu might be the greatest doctor ever but I will never know. I've been suffering from chronic headaches for over year and finally my doctor decided that I needed to see a pain management doctor. I had to wait for over a month for my first consultation. The day of my first appointment, I received a call and was told that unfortunately my appointment would have to be rescheduled (4 weeks later) because they couldn't verify my insurance because the website was down. After pleading with the young lady, she agreed to let me call my insurance company to find out what the deal was and she 'might' be willing to try again. I called my insurance company and guess what...their website was not and had not been down all day. I verified the web address and called the doctor's office back. She never would tell me what website she used she just said it wasn't the one that they gave me on the phone and the one that is clearly stated on the back of my card for providers. I was on the website while I was on the phone with her and it was working fine; she just kept saying I had the wrong website and she couldn't verify the coverage. So, I said fine, I will pay cash. She then said...well we haven't received your medical records yet so the doctor wouldn't be able to treat you. (This was the first time anyone asked for my medical records, they had just asked for a copy of my MRI) At this point, it was 3 1/2 hours before my appointment. My primary doctor said they would have the records there within the hour. She said she was sorry but it was too late, my appointment had already been cancelled and rescheduled and there was nothing she could do. I feel like the doctor either told the office to clear her schedule for the afternoon and I was a victim or they were overbooked for the day. If that was the case, honesty would have been the best way to go...this girl had me chasing my tail and made me feel like I just didn't matter. Afterwards, I check all of the reviews on Yelp and it looks like I dodge a bullet. Don't waste your time....go somewhere else. These folks have no compassion.
If there were a negative star rating, -10 would be it! WORST PAIN MANAGEMENT OFFICE EVER! The Dr is so so, at best. The staff is a total joke! And Dr basu's sister is the office ma nager she is the WORST! Somehow believing she is better then everyone asks anyone! The Dr should do herself a favor and fire that one! I have NEVER NEVER worked in a more incompetent office in my life! They clearly care ONLY about the money! And not the fact their patients are in severe pain! Any time I over hear people speaking about horrible experience at a pain clinic, (and I come across several) I always ask, was that Sans? It is always a PAINFUL YES! Do yourself a favor and pass on this office! I would not send my worst enemy there! I have done my civil duty, by informing as many people as possible! I NEVER write reviews or speak poorly, as sometimes things go awry in a office. But the poor management and incompetent staff in this office was baffling! I'm amazed they are still in business and practicing!
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