Dr. Alexander is a warm and personable individual, who takes the time to ask questions and listen. She is one of those rare doctors who actually seems to care, and calls you on the phone, at home, to follow up. The staff is also very welcoming and helpful. The office is easy to locate, with ample parking in a lot and on the street.
Not only were they able to provide everything they promised me, they went above and beyond and exceeded my expectations. Just as a side note, I was very impressed with how conveniently located this business was and how close it was to other shopping centers. It was so easy to find, I didn't have any trouble at all. The one thing that I really enjoy about this place is their high level of customer service. Their full attention is always on me and they never take personal calls during my appointment. I've been to other places that answer their phone and it just drives me crazy. One thing I noticed about their office was how absolutely fantastic it smelled. They must clean or sanitize all the time. One thing I love about them, is that they're always willing to ask for other qualified professionals' advice when they don't have an answer for my question. I never have to worry about them giving me a wrong answer just because they weren't willing to ask for help.
The chairs in their waiting room were some of the best I’ve ever seen. I could have easily dozed off while waiting to see the doctor.
They've never used foul language, which has bothered me at some of the other places I've been too. They always make an extra effort to be polite and courteous. They were so easy to reach in an emergency, they answered my call immediately. It is a relief to know that I can count on them to always be there for me when I need them the most.
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