They always make an extra effort to make me feel respected and attended to. They always listen to every question or concern I may have. Their primary concern is my safety and comfort, and they always take the time to address every concern of mine immediately. One of the first things I noticed about this business was the level of detail and attention to make the building handicap-accessible. Even the bathrooms were designed to be accessible with doors wide enough to accommodate wheelchairs and grab bars in the stalls. You could tell they really made an effort to accommodate people with all different needs. They were one of the kindest, most caring staff I've ever dealt with. It didn't matter how many times I called with a question or concern, they were always happy to help me. I couldn't believe how patient they were with first-time mothers. It didn't matter how basic the first-time mother's question was, they were always happy to spend time explaining everything to them.
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