The office was easy to locate. I didn't have any trouble finding it at all. The staff knows what they're doing, and they are able to answer most of my questions. The staff is very friendly and welcoming. They are so warm and professional, and make the whole experience that much better. Also, I am happy with their call-back time during off-hours and holidays.
I was very surprised that they didn't want to answer my questions at all. In fact, they just ignored all of my questions. One of the first things I noticed about this business was how many different areas of the building were handicap-accessible. I have been to other places where I couldn't tell how someone in a wheelchair could even enter, but they really spent a lot of time to accommodate people with all different needs. I was able to relax during my appointment here. Everyone makes sure you are comfortable and at ease. I really don't like that when my child's sick, they usually aren't seen for at least a couple weeks. I understand Glenn Hamm, MD is busy, but it seems dangerous to have to wait that long. this doctors office all about the money anymore. He wouldnt listen to me about my daughters breathing so i went to dr. cooke and he found that she had reflux.
I was completely at ease during my appointment here. They went to great lengths to make sure I was completely relaxed and comfortable the entire time. I couldn't believe how well-decorated and child-friendly their examining rooms were. It was obvious that they really cared about making children as comfortable as possible. I love how attentive they are here. Even when notified that they have a personal phone call, they always wait to take it later. Their full attention is always on me and it makes me feel special.
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