The office is easy to find, and the staff was corteous. But the waiting room (where I spent an hour and a half) was drafty. There was a tiny, static-filled tv in one corner. The office smelled fine, but it looked incredibly old and dingy. The walls were dirty and so was the carpet and 2 machines in my room had out-of-service signs. Also, the staff did not handle my referrals properly. A nightmare!
They had a couple of interesting magazines, but their selection wasn't inclusive of African Americans. Many of his patients are minority. There are mags that deal with our health issues too. I wouldn't think twice about sending my friends and family here. They are very good at what they do. They made sure every single question I had was answered, and are always available if I think of any more questions I want answered. Their primary concern is my safety and comfort, and they always take the time to address every concern of mine immediately.
I'm always amazed at how considerate and concerned they are for my well-being. Their advice is always wonderful and completely unbiased. I was confident that they were using the latest treatment methods. They were ready to see me when I showed up for my appointment. I never had to wait for them to show up. They always have an immediate answer for me when I call with a question. They would never try to get me to make an appointment unless I really needed one.
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