Scheduled an appointment and arrived 15 minutes prior so I could fill out the forms. Waited for over 45 minutes and there were 2 patients in rooms and 3 more ahead of me in the waiting room so I left. I do not appreciate when my time is not respected. I will not wait more than 45 minutes from the time of my appointment to be seen
It is obvious that their office is cleaned regularly. It was fantastic. The restrooms at this office were spotless. It smelled amazing in there and looked immaculate. They make an extra effort to get to know their patients and find out what they need. They always remember me and make me feel very important. They would never suggest that I buy something that wasn't necessary, and never pressured me. They were always very considerate and professional. Their staff is the most friendly, welcoming staff I've ever dealt with. They are so warm and professional, and make the whole experience that much better.
I didn't have to wait at all after I arrived for my appointment. They were running right on time, which is a really big deal for me. They always make an extra effort to make me feel respected and attended to. They always listen to every question or concern I may have. They didn't pressure me to buy anything I didn't need, which I really appreciated. I've been to other places that pressured me to buy stuff and it always made me very uneasy. One thing I love about them, is that they're always willing to ask for other qualified professionals' advice when they don't have an answer for my question. I never have to worry about them giving me a wrong answer just because they weren't willing to ask for help.
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